AI System Features
Provide a customer experience that feels like soaring the skies.
Eagle Marketing is a leader in voice AI technology development and implementations.
Eagle Marketing’s AI voice call features offer cutting-edge technology for your customer engagement strategy. Explore the innovative features that can transform your approach:
Customize the calling experience by crafting prompt notes, tracking outcomes with defined success metrics, and utilizing metadata to adapt scripts. This tailored approach ensures that every call resonates personally with the customer.
Design dynamic campaigns that import contacts with varying metadata levels. Choose to execute outbound campaigns that dial pre-defined leads or enable inbound campaigns that welcome calls anytime, enhancing customer-agent interaction.
Track and analyze call recordings with precision. Filter by contact number, duration, source, and outcome for insight into every interaction. Use the option to export recordings for in-depth review and strategy building.
Gain transparent insights into your call expenditures with detailed reports that break down costs for each call. These reports provide clear visibility into your investments on the platform.
Maximize the efficiency of your workflows with Actions, Post Call Data, and Post Call Outcome webhooks. Real-time processing enables you to automate your customer journey, ensuring personalized touch points even before engaging with your team.
With Eagle Marketing, you get unmatched customization, flexibility, and support. Our AI platform boosts customer satisfaction and positions your brand as a leader in innovative customer engagement.
Eagle Marketing’s conversational voice AI can enhance productivity and significantly reduce operational costs when deployed effectively. Imagine having an AI agent on your team who takes all first-level calls and deals with a range of customer inquiries without breaking a sweat.
Our AI system guarantees complete accuracy and consistency in your communication, whether during inbound customer service calls or outbound sales efforts. Traditional roles like customer service agents and salespeople are not immune to human factors such as breaks, lunches, or the emotional toll of rejection. Even after investing in training, the risk of turnover due to burnout remains. Our AI agent dispenses with these tensions entirely, providing an unfailing presence that never tires, never takes a break, and never leaves for another job.
Our platform delivers: